Booking & Event Info

Tickets are available online, by phone and in person.

ONLINE
Due to Covid, we are operating a contactless e-ticketing system provided by our official ticketing partner – Citizen Ticket. Tickets can be purchased via our website 24 hours a day, 7 days a week. Choose your events from our online programme and click the BUY TICKETS button.

When you purchase your tickets, you will be asked to provide your full name, and email address.

Once you have purchased your tickets, you will receive your e-ticket and receipt via email. On arrival at the event please present your e-ticket via your mobile device at the door.

Alternatively, print the e-ticket at home and bring it with you, or simply provide your name on the door, as your tickets will automatically be added to the attendee guest list. Proof of identity may be required.

Helpful ticketing guides:
How do I buy a ticket?
Where can I find my tickets?

All your tickets are automatically emailed to you after purchase, but can also access them via your Citizen Ticket account. If you have any problems purchasing or accessing your tickets please contact support@citizenticket.co.uk

PHONE
Call Citizen Ticket on 0131 290 2112.
Phone lines open: Monday-Friday, 9.00am-5.00pm.

IN PERSON
There will be a box office on site during the festival (2-7 November).
Abbotsford Visitor Centre, Melrose, Scottish Borders, TD6 9BQ

Concession tickets (C)
Where applicable, are available to students, registered disabled (plus one carer), registered unemployed, under 16s and Young Scot cardholders. Proof of entitlement will be required.

Visitors with additional needs
All indoor venues at Abbotsford have wheelchair access.
There is no wheelchair access for the Scrawl Crawl or Where’s Watty? events in the Family Book Festival. These are walking events which take place in the grounds at Abbotsford, and the terrain is variable.

Events Duration
Events are one hour long unless specified. Seating is unreserved.

Latecomers
Events start punctually. Members of the audience may not be admitted after the beginning of events.

Programme
Details are correct at time of going to press. The Baillie Gifford Borders Book Festival reserves the right to alter or cancel events. Tickets are non-refundable unless an event is cancelled. Please check the festival website for the latest news, special events and information.

Covid-safe and environmentally responsible ticketing
We take the health and wellbeing of our audience, guests, volunteers and staff very seriously, and have taken steps to keep everyone safe. This includes operating a contactless e-ticketing system for this year’s festival, which brings the additional benefit of helping to reduce the festival’s environmental impact. By working with ticketing partners Citizen Ticket, we go one step further; for every ticket purchased, 5p will go towards planting a tree right here in the UK.
For more details visit their website.