We work hard to ensure that everyone’s experience of Borders Book Festival is positive. However, if you have any concerns or complaints you would like to raise with us, please complete the Complaints Form below, and it will be sent it to the relevant recipient. Please make sure you provide all the information requested as this helps us to consider your concerns as fully as possible.

For full details of our Complaints Procedure and how complaints will be handled, see Appendix Two in the Festival’s Governance Policy.