Accessibility Information
From seating to parking – all the accessibility info you need in one place
Sound enhancement in venues
We have a hearing loop system in our three largest venues: Harmony Marquee, Cullen Kilshaw Marquee and BSW Group Marquee. Simply set your hearing aid to ‘T’ for access.
Wheelchair access
All venues have wheelchair access. There is also extensive tracking across the festival site to ensure access is as smooth and level as possible.
Seating requests
If you have a wheelchair, or you need to sit in a specific area (aisle, etc), we can reserve seats for you. At least two days in advance, please complete and submit the request form. Due to limited space and high demand, we are unable to reserve seats for others in your group – we want to ensure our accessible seats are available for those who need them the most.
Companion tickets
If you need a support person or aide to attend events, they are entitled to a free companion ticket. These tickets should be booked at the same time you buy your own tickets.
BSL interpreted events
A selection of events will have a BSL interpreter. Look out for the BSL icon under events in the programme or online.
Toilets
We have toilets for everyone, including gender neutral and wheelchair accessible toilets, and baby change facilities.
Assistance dogs
Assistance dogs are welcome to attend events. If you are bringing an assistance dog, please complete the request form at least two days before your event and we can reserve appropriate seating.
Hidden Disabilities Sunflower
Wearing the Hidden Disabilities Sunflower lanyard discreetly indicates to our trained staff that you may need additional support or help as you navigate the festival site and attend events. Lanyards are available at the box office.
Accessibility parking
Although we do have some limited disabled parking for Blue Badge holders, we highly recommend using the drop off point on Annay Road, where assistance from a member of the festival team will be available.
Mobility scooters
A small number of mobility scooters will be available to borrow on a first-come-first-served basis. The collection point is located next to the box office. If you wish to book these in advance, please complete the request form at least two days before your planned visit.